Booking terms
Updated: 26 July 2026
Service organisation
Landliner manages the booking from the first enquiry until the journey is completed. The service is provided by Landliner or a selected licensed taxi or passenger transport partner.
Confirmed fixed fare
The fare is fixed for the agreed route, date, passengers, luggage and requirements. It may change for extra waiting, a changed destination or route, an additional stop or undeclared luggage and equipment.
Booking notice
Poland — Standard Car, Premium Car, Business / Executive or Prestige Car: Routes from Krakow may be available with as little as one hour’s notice, subject to availability; routes from Katowice require at least 6 hours’ notice. Standard Van, Premium Van and Business / Executive Van require at least 2 days’ notice. Mini Bus and Coach require at least 14 days’ notice and are available from the Krakow base. Scotland — Standard Car, Premium Car, Business / Executive or Prestige Car: at least 1 day’s notice; Standard Van, Premium Van and Business / Executive Van: at least 2 days’ notice; Mini Bus and Coach: at least 14 days’ notice.
Payment
Payment may be made in cash, by card with the driver, bank transfer or secure payment link, as stated in the booking confirmation.
Waiting and no-show
The fare includes 60 minutes at an airport from the actual landing time and 15 minutes at a hotel or other address. Further waiting costs £20 / €24 / PLN 100 for each additional hour started. Failure to appear, failure to contact the helpline or refusal of the extra waiting charge may be treated as a no-show, and the booking may be non-refundable.